Instant Access - When customers choose an Internet Service Provider (ISP) with Time Warner's High-Speed cable modem service, they will have a super fast, always on connection that puts them on the Internet instantly - regardless of the ISP they choose.
Availability - Time Warner Cable's High-Speed cable modem service is available throughout the Piedmont Triad Region in our digital service areas. If Digital Cable is part of your channel lineup, ordering High-Speed service is just a few clicks away!
Speed - High-Speed cable modem service is up to 70 times faster than dial-up service so customers can send large photos and videos in seconds or watch movies or sports events without interruptions - all without ever tying up the phone line. Compare
Cable Modem -Time Warner Cable High-Speed service comes complete with a state-of-the-art cable modem. Unlike dial-up and DSL, high-speed cable modem service is delivered through the cable line. Customers can watch TV and surf the Internet on their computer at the same time.
Installation Options -  When you have Road Runner installed in your home, a cable installer is dispatched to place a second cable jack in the room where your computer is located.
In order to connect the cable modem, your computer must have either a 10BaseT Ethernet card or an open USB port. Time Warner Cable can provide the Ethernet card as part of the installation if necessary.
Installation option information.
Service - Time Warner Cable's local customer service representatives are available 24/7. And, all installation and service appointments are backed by our On-Time Customer Service Guarantee. Customers can also call their ISP for service issues.

No Contracts - Time Warner Cable customers do not sign a contract. If they are not completely satisfied with their service it can be terminated at any time and there is no cancellation fee.