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Solar Interference
Each
Spring and Fall, cable companies experience a technical phenomenon
called "sun outages." For a period of about 2 weeks, the
sun causes "solar interference" to all geostationary satellite
signals. As the sun's path across the sky gets lower each day, there
are times when it is in a direct line behind a communication satellite
that is sending signals to a receiving satellite dish here on earth.
When the dish antenna is looking into the sun, the interference
from the sun overrides the signals from the satellite. This is when
a sun outage occurs.
Sun
outages typically occur during the months of February/March and
September/October and can last as long as 15 minutes a day and take
place over a period of 15 days. The effects
of a sun outage vary in degree from minimal to total outage
throughout the 15 day period. Once it reaches its peak, the interference
will gradually decrease becoming less noticeable each day after.
Unfortunately,
there is technically nothing we can do to prevent sun outages from
occurring. Each satellite service that we receive signals from will
experience this interference at predictable times. During these
times, we will provide a schedule for you to confirm the possibility
that the channel you may be viewing is experiencing a sun outage.
We apologize for any inconvenience this may cause you.
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