Convenience is important. That's why Time Warner Cable offers the following bill payment options to meet the needs of all our customers.

Online Service -We're pleased to offer you the convenience of making payments online anytime, anywhere, and from almost any computer with Internet access. CareXpress allows you to view and manage your service statement in addition to ordering new services. You can pay your bill via credit card, set up automatic recurring payments and eliminate the receipt of a paper bill. Our online ordering and bill payment service is free.

Automatic Bank Draft Service-You can have your cable bill automatically deducted from your checking or savings account. You don't need to visit our office or write a check—and you save the cost of postage. As a bank draft customer, you will receive a statement with the amount and date of the draft. Your account is drafted for your monthly service and will not change unless you change your account. It's easy—and it's designed to save you time and money. To sign up, or for more information, call your local Time Warner Cable office and ask about the Time Warner Cable Bank Draft Service.

Pay By Phone/Automatic Response Unit (ARU)-In addition to paying your cable bill with cash, check or money order, you may also charge by phone using your VISA, Mastercard, American Express, Discover or personal check. Call your local Time Warner Cable office and a customer service representative will accept your payment information. Or, you may follow the prompts through the ARU to make credit card payments.

Regular Mail-Your payment may be mailed to the address shown on the payment coupon. Send your payment coupon along with your check or credit card information filled out on the payment coupon at least 5 to 10 days prior to the due date to allow for receipt and posting of payment.

Authorized Payment Locations
Time Warner Cable has contracted with several agents located throughout our service areas to accept payments on your cable bills. These authorized payment locations are listed on your monthly billing statement as well as our website.

Night Deposit
Each Time Warner Cable office is equipped with a night deposit in which you may deposit your payment. Please deposit your payment coupon from your monthly billing statement along with your check or credit card information filled out on the payment coupon in a sealed envelope. The Greensboro/Guilford County office has a night deposit box specifically for converters.