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Convenience is important. That's why Time Warner Cable offers the
following bill payment options to meet the needs of all our customers.
Online
Service -We're
pleased to offer you the convenience of making payments online anytime,
anywhere, and from almost any computer with Internet access.
CareXpress
allows you to view and manage your service statement in addition
to ordering new services. You can pay your bill via credit card,
set up automatic recurring payments and eliminate the receipt of
a paper bill. Our online ordering and bill payment service is free.
Automatic
Bank Draft Service-You can have
your cable bill automatically deducted from your checking or savings
account. You don't need to visit our office or write a checkand
you save the cost of postage. As
a bank draft customer, you will receive a statement with the amount
and date of the draft. Your account is drafted for your monthly
service and will not change unless you change your account. It's
easyand it's designed to save you time and money. To sign
up, or for more information, call your local Time Warner Cable office
and ask about the Time Warner Cable Bank Draft Service.
Pay
By Phone/Automatic Response Unit (ARU)-In addition to paying
your cable bill with cash, check or money order, you may also charge
by phone using your VISA, Mastercard, American Express, Discover
or personal check. Call your local Time Warner Cable office and
a customer service representative will accept your payment information.
Or, you may follow the prompts through the ARU to make credit
card payments.
Regular
Mail-Your payment may be mailed to the address shown on the
payment coupon. Send your payment coupon along with your check or
credit card information filled out on the payment coupon at least
5 to 10 days prior to the due date to allow for receipt and posting
of payment.
Authorized
Payment Locations
Time Warner Cable has contracted with several agents located throughout
our service areas to accept payments on your cable bills. These
authorized payment locations are
listed on your monthly billing statement as well as our website.
Night
Deposit
Each Time Warner Cable office is equipped with a night deposit in
which you may deposit your payment. Please deposit your payment
coupon from your monthly billing statement along with your check
or credit card information filled out on the payment coupon in a
sealed envelope. The Greensboro/Guilford County office has a night
deposit box specifically for converters.
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